Date: 2004
Project: Informative fault report wizard
When organising the 11th IEEE International Conference On Networking (ICON), we provided a web site (www.icon2003.com) with information about the conference. This site was accessed thousands of times, but some end-users experienced problems accessing (parts of) the site. Even though most of these end-users were, by occupation, network researchers, the reports of problems in accessing the web site sent by email generally failed to convey the technical details about the fault that were needed for rectifying the situation. For example, a typical fault report said "I am having problems accessing www.icon2003.com" without stating which URL they were trying to access, when they tried to access, whether they could access other web servers or the ICON server in ways other than HTTP (e.g. ping or traceroute) etc. For some examples of information that should be included in a fault report, see this web page.
The goal of this project is to create software (likely in Java to enable use on varied web browsers) that will allow the user to enter a URL and will test what connectivity is available to that URL, and create a report which can be sent to report inability to access a certain URL.
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