This file provides some examples of network outage and service notifications. The examples are labelled with lines starting with asterisks: **** PLANNED OUTAGE: **** TRANSIENT AVAILABILITY: **** SERVER AVAILABILITY: **** PARTICULAR SERVICE AVAILABILITY **** UPGRADE NOTIFICATIONS **** PLANNED OUTAGE: -----Original Message----- From: jeffl@syscon.ee.unsw.edu.au [mailto:jeffl@syscon.ee.unsw.edu.au] Sent: Wednesday, 18 June 2003 5:54 PM To: staff@ee.unsw.edu.au Subject: Network Outage - Quadrangle Building only: Thursday 19th June (fwd) FYI. - jeff Forwarded message: > From owner-it-support@explode.unsw.edu.au Wed Jun 18 17:19:26 2003 > Message-Id: <6.0.0.8.0.20030618163629.01b2f678@imap.unsw.edu.au> > X-Sender: s9902535@imap.unsw.edu.au > X-Mailer: QUALCOMM Windows Eudora Version 6.0.0.8 (Beta) > Date: Wed, 18 Jun 2003 16:56:15 +1000 > To: it-support@explode.unsw.edu.au, it-support@unsw.edu.au, > sitas-list@explode.unsw.edu.au > From: Greg Sawyer > Subject: Network Outage - Quadrangle Building only: Thursday 19th June > 2003 0630 - 0730 > Cc: cu-staff@explode.unsw.edu.au, helpdesk@unsw.edu.au > Mime-Version: 1.0 > Content-Type: text/html; charset="us-ascii" > Sender: owner-it-support@explode.unsw.edu.au > Precedence: bulk > X-Syscon-MailScanner: Found, by syscon, to be clean > X-Syscon-MailScanner-SpamCheck: not spam, SpamAssassin (score=0.2, > required 5, AWL, CTYPE_JUST_HTML, HTML_FONT_COLOR_BLUE, > SPAM_PHRASE_00_01, SUBJECT_MONTH, SUBJECT_MONTH_2) > > > > Hi All, > > The Communications Unit requires an outage on the 19th June 2003 from > 0630 - 0730. Actual down time should be limited to between 5-20 > minutes during this outage window. > > The northwest wing and western corner of the Quadrangle building will > lose all network connectivity from the Kensington campus to the Internet, > central services (NSS,email etc) and remote campuses. Telephone services > will be unaffected during this time. > The outage is required to remove an OH power problem connected to > the same power circuit as the Communications cabinets on that wing. The > power is required to be isolated before work can commence, and therefore > the Communication cabinets will loose power. > > Sorry for the late notice but the situation has just been identified. Any > queries/ problems after the outage should be directed to the helpdesk on > 9385 1111 or via email at helpdesk@unsw.edu.au. > > Cheers > Greg > > ========================================== > Greg Sawyer > Senior Network Engineer > Communications Unit, University of New South Wales > Phone: (02) 9385 1141 Mobile: 0414 385 539 > Email:g.sawyer@unsw.edu.au > ========================================== > > > -- +================================================================+ | | | K.B. (Jeff) Lee | | | Manager, Computer Systems Support | | | School of Elec. Eng. & Telecomms. | Ph: (02) 9385 4940 | | The University of New South Wales | Intl + 61 2 9385 4940 | | Sydney 2052 | Fax: (02) 9385 5993 | | New South Wales | intl + 61 2 9385 5993 | | Australia | Email: J.Lee@unsw.edu.au | | | +================================================================+ CRICOS Provider Code - 00098G Disclaimer: http://www.eng.unsw.edu.au/emaildis.htm **** TRANSIENT AVAILABILITY: -----Original Message----- From: jeffl@syscon.ee.unsw.edu.au [mailto:jeffl@syscon.ee.unsw.edu.au] Sent: Thursday, 30 October 2003 3:09 PM To: staff@ee.unsw.edu.au; pgresearch_all@ee.unsw.edu.au Subject: Re: Network Outage 30 October 2003 (fwd) Hi all, FYI. The connectivity has been restored. -jeff Forwarded message: > From owner-it-support@explode.unsw.edu.au Thu Oct 30 14:39:15 2003 > Message-Id: <6.0.0.22.2.20031030133921.01e47630@imap.unsw.edu.au> > X-Sender: s9902535@imap.unsw.edu.au > X-Mailer: QUALCOMM Windows Eudora Version 6.0.0.22 > Date: Thu, 30 Oct 2003 13:40:46 +1100 > To: it-support@explode.unsw.edu.au, it-support@unsw.edu.au > From: Greg Sawyer > Subject: Re: Network Outage 30 October 2003 > Cc: helpdesk@unsw.edu.au, sitas-list@explode.unsw.edu.au, > unsw-contacts@explode.unsw.edu.au > In-Reply-To: <6.0.0.22.2.20031030125029.01deea60@imap.unsw.edu.au> > References: <6.0.0.22.2.20031030125029.01deea60@imap.unsw.edu.au> > Mime-Version: 1.0 > Content-Type: text/plain; charset="us-ascii"; format=flowed > Sender: owner-it-support@explode.unsw.edu.au > Precedence: bulk > X-Syscon-MailScanner: Found, by syscon, to be clean > X-Syscon-MailScanner-SpamCheck: not spam, SpamAssassin (score=-1.3, > required 5, AWL, EMAIL_ATTRIBUTION, IN_REP_TO, REFERENCES, > SPAM_PHRASE_00_01, SUBJECT_MONTH, SUBJECT_MONTH_2) > > Hi All > > Power problems have been resolved at UTS and Internet connectivity has been > returned. > > Cheers > Greg > > At 01:02 PM 30/10/2003, Greg Sawyer wrote: > >Hi All > > > >The University has lost all connectivity to the Internet due to a power > >fail and subsequent UPS failure at UTS. The University feed to the > >Internet is through UTS. > > > >Power was lost earlier this morning at UTS and the UPS has failed > >recently. They are currently working on the problem and connectivity will > >be restored as soon as power is returned to UTS. > > > >Message from Bruce Morgan AARNET received shortly before the outage: > > > >"UTS are experiencing a power outage. The AARNet NSWRNO PoP is located in > >that building and currently running on UPS Power. If the power is not > >restored soon there will be problems of network connectivity involving: > > > >AARNet on net connectivity to and from NSWRNO" > > > >Cheers > >Greg > > > > > >========================================== > >Greg Sawyer > >Senior Network Engineer > >Communications Unit, University of New South Wales > > > >Phone: (02) 9385 1141 Mobile: 0414 385 539 > >Email:g.sawyer@unsw.edu.au > >========================================== > > > > ========================================== > Greg Sawyer > Senior Network Engineer > Communications Unit, University of New South Wales > > Phone: (02) 9385 1141 Mobile: 0414 385 539 > Email:g.sawyer@unsw.edu.au > ========================================== > > -- +================================================================+ | | | K.B. (Jeff) Lee | | | Manager, Computer Systems Support | | | School of Elec. Eng. & Telecomms. | Ph: (02) 9385 4940 | | The University of New South Wales | Intl + 61 2 9385 4940 | | Sydney 2052 | Fax: (02) 9385 5993 | | New South Wales | intl + 61 2 9385 5993 | | Australia | Email: J.Lee@unsw.edu.au | | | +================================================================+ CRICOS Provider Code - 00098G Disclaimer: http://www.eng.unsw.edu.au/emaildis.htm **** SERVER AVAILABILITY: -----Original Message----- From: jeffl@syscon.ee.unsw.edu.au [mailto:jeffl@syscon.ee.unsw.edu.au] Sent: Wednesday, 13 August 2003 12:14 PM To: staff@ee.unsw.edu.au; pgresearch_all@ee.unsw.edu.au Subject: Download Server Weekend Shutdown (fwd) FYI. - jeff Forwarded message: > From owner-it-support@explode.unsw.edu.au Wed Aug 13 08:59:51 2003 > Subject: Download Server Weekend Shutdown > To: it-support@unsw.edu.au > X-Mailer: Lotus Notes Release 6.0 September 26, 2002 > Message-ID: > From: George Michalopoulos > Date: Wed, 13 Aug 2003 08:41:07 +1000 > X-MIMETrack: Serialize by Router on CITISVR1/CITI Project/UNSW(Release 6.0.1|February 07, 2003) at > 08/13/2003 08:46:54 AM > MIME-Version: 1.0 > Content-type: text/plain; charset=US-ASCII > Sender: owner-it-support@explode.unsw.edu.au > Precedence: bulk > X-Syscon-MailScanner: Found, by syscon, to be clean > X-Syscon-MailScanner-SpamCheck: not spam, SpamAssassin (score=1.5, > required 5, AWL, SPAM_PHRASE_00_01) > X-Syscon-MailScanner-SpamScore: s > > > > > > > All, > > On Saturday 16th August between 6am - 10am the Download Server will be > shutdown in our computer room due to electrical work being carried out. > > The server will be available for use after 10am. > > Regards > George > > *************************************** > George Michalopoulos > Windows Administrator > Administrative IT Unit > University of New South Wales > Email: george@unsw.edu.au > *************************************** > -- +================================================================+ | | | K.B. (Jeff) Lee | | | Manager, Computer Systems Support | | | School of Elec. Eng. & Telecomms. | Ph: (02) 9385 4940 | | The University of New South Wales | Intl + 61 2 9385 4940 | | Sydney 2052 | Fax: (02) 9385 5993 | | New South Wales | intl + 61 2 9385 5993 | | Australia | Email: J.Lee@unsw.edu.au | | | +================================================================+ CRICOS Provider Code - 00098G Disclaimer: http://www.eng.unsw.edu.au/emaildis.htm **** PARTICULAR SERVICE AVAILABILITY -----Original Message----- From: jeffl@syscon.ee.unsw.edu.au [mailto:jeffl@syscon.ee.unsw.edu.au] Sent: Thursday, 21 August 2003 3:43 PM To: staff@ee.unsw.edu.au; pgresearch_all@ee.unsw.edu.au Subject: Urgent: ICMP echo requests blocking (fwd) Hi All, Please note that Comms Unit has temporarily blocked all outbound "ICMP echo" traffic at the request of AARNET. For details, please see the fowarded email below. No mention of when the block will be lifted! When it means that if "ping" a remote external host (outside campus), you will get NO reply because ping packets never reach the remote host!!! Cheers, - jeff Forwarded message: > From owner-unsw-contacts@explode.unsw.edu.au Thu Aug 21 14:50:01 2003 > Message-Id: <6.0.0.14.0.20030821143430.01e44158@imap.unsw.edu.au> > X-Sender: s9902535@imap.unsw.edu.au > X-Mailer: QUALCOMM Windows Eudora Version 6.0.0.14 (Beta) > Date: Thu, 21 Aug 2003 14:37:35 +1000 > To: it-support@explode.unsw.edu.au > From: Greg Sawyer > Subject: Urgent: ICMP echo requests blocking > Cc: sitas-list@explode.unsw.edu.au, unsw-contacts@explode.unsw.edu.au, > helpdesk@unsw.edu.au > Mime-Version: 1.0 > Content-Type: text/plain; charset="us-ascii"; format=flowed > Sender: owner-unsw-contacts@explode.unsw.edu.au > Precedence: bulk > X-Syscon-MailScanner: Found, by syscon, to be clean > X-Syscon-MailScanner-SpamCheck: not spam, SpamAssassin (score=1.1, > required 5, AWL, REMOVAL_INSTRUCTIONS, SPAM_PHRASE_03_05) > X-Syscon-MailScanner-SpamScore: s > > Hi All > > Due to the proliferation of the W32.Welchia.Worm across the UNSW UWN and > other AARNet members, Bruce Morgan from AARNet has requested that member > institutions temporarily block all outbound icmp echo request traffic from > the University. > > The Division of Information Services will be complying with this request. > This temporary block will reduce the load on the AARNet network until the > worm is controlled. > > Here are a few sites providing details on the W32.Welchia.Worm > > Microsoft bulletin: > > http://www.microsoft.com/technet/treeview/default.asp?url=/technet/security/bulletin/MS03-026.asp > > Symantec bullentin: > > http://securityresponse.symantec.com/avcenter/venc/data/w32.welchia.worm.html > > Removal instructions: > > http://securityresponse.symantec.com/avcenter/venc/data/w32.welchia.worm.html#removalinstructions > > > Please do not respond to this email directly. As you can imagine we are > under significant load dealing with this Worm. All queries should be > directed to the helpdesk on ext 1333 or helpdesk@unsw.edu.au. > > > ========================================== > Greg Sawyer > Senior Network Engineer > Communications Unit, University of New South Wales > > Phone: (02) 9385 1141 Mobile: 0414 385 539 > Email:g.sawyer@unsw.edu.au > ========================================== > > Edited email from Bruce Morgan: > > >So, is it possible to apply filters to protect us from the large amount > >of ICMP echo traffic outbound. Many institutions have enabled a complete > >block until we get on top of this problem. Current flows from Sydney > >Basin are about 4.8K ps - should be about 1K ps. > > > >Regards > > > >Bruce > > > >-- > >Bruce Morgan > >Network Engineer > >AARNet Pty Ltd > -- +================================================================+ | | | K.B. (Jeff) Lee | | | Manager, Computer Systems Support | | | School of Elec. Eng. & Telecomms. | Ph: (02) 9385 4940 | | The University of New South Wales | Intl + 61 2 9385 4940 | | Sydney 2052 | Fax: (02) 9385 5993 | | New South Wales | intl + 61 2 9385 5993 | | Australia | Email: J.Lee@unsw.edu.au | | | +================================================================+ CRICOS Provider Code - 00098G Disclaimer: http://www.eng.unsw.edu.au/emaildis.htm **** UPGRADE NOTIFICATIONS -----Original Message----- From: jeffl@syscon.ee.unsw.edu.au [mailto:jeffl@syscon.ee.unsw.edu.au] Sent: Thursday, 16 October 2003 10:06 AM To: staff@ee.unsw.edu.au; pgresearch_all@ee.unsw.edu.au Subject: Micro$oft Security Patches ...!!! FYI - Microsoft has recently posted security patches in its security bulletin (Issued: October 15, 2003, Version Number: 1.0) Please apply the updates to your Micro$oft boxes!!! Please see, http://www.microsoft.com/technet/treeview/default.asp?url=/technet/security/bulletin/winoct03.asp Summary of the patches are: 5 new security patches. 4 are critical, 1 is important. Microsoft Security Bulletin MS03-041 to MS03-045. Critical ======== 823182 MS03-041 Vulnerability in Authenticode Verification Could Allow Remote Code Execution Systems affected: ----------------- Windows Millennium Edition (Windows Me) Windows NTR 4.0 Windows NT 4.0, Terminal Server Edition Windows 2000 Windows XP Windows ServerT 2003 826232 MS03-042 Buffer Overflow in Windows Troubleshooter ActiveX Control Could Allow Code Execution Systems affected: ----------------- Windows 2000 828035 MS03-043 Buffer Overrun in Messenger Service Could Allow Code Execution Systems affected: ----------------- Windows NT 4.0 Windows NT 4.0, Terminal Server Edition Windows 2000 Windows XP Windows Server 2003 825119 MS03-044 Buffer Overrun in Windows Help and Support Center Could Lead to System Compromise Systems affected: ----------------- Windows Me Windows NT 4.0 Windows NT 4.0, Terminal Server Edition Windows 2000 Windows XP Windows Server 2003 Important 824141 MS03-045 Buffer Overrun in the ListBox and in the ComboBox Control Could Allow Code Execution Systems affected: ----------------- Windows NT 4.0 Windows NT 4.0, Terminal Server Edition Windows 2000 Windows XP Windows Server 2003 -------------------------------------------------------- Good luck, Cheers, -jeff -- +================================================================+ | | | K.B. (Jeff) Lee | | | Manager, Computer Systems Support | | | School of Elec. Eng. & Telecomms. | Ph: (02) 9385 4940 | | The University of New South Wales | Intl + 61 2 9385 4940 | | Sydney 2052 | Fax: (02) 9385 5993 | | New South Wales | intl + 61 2 9385 5993 | | Australia | Email: J.Lee@unsw.edu.au | | | +================================================================+ CRICOS Provider Code - 00098G Disclaimer: http://www.eng.unsw.edu.au/emaildis.htm