How to report network faults
!!! Where to report faults to
Things to include when providing a fault report:
- Describe what you were trying to do
e.g. "Trying to get the web page http://www.getntegoing.com/fault_report.html"
- Describe your system configuration (i.e. how you were trying to do it)
e.g. operating system (e.g. "Windows XP") and web browser model and version (e.g. "Internet Explorer version 6.0.2800" - most Windows apps provide version numbers under the "Help" menu under "About appname")
!!! I could provide this by echoing what is given in the HTTP User Agent field
- Provide information that may help people diagnosing the fault check logs or correlate your problem with what others experience.
e.g.:
- When did you first detect the problem? (Be sure to state your time zone if the access is international.)